Number of consumers have asked me this question on the Quora.com 

The transaction mode has changed significantly from cash to digital payment after the demonetization. Without a doubt, the use of digital payment has increased over time. However, it raises security concerns too. The digital world is also exposed to internet crime. That greedy people, less informed consumers and new users are the first victims of such frauds.

It is pertinent to mention that when you make an online purchase, you need to choose a payment gateway of the service provider. a leading company such as Amazon, Paytm have their own payment gateway to offer better customer services.

Small vendor and service provider do not have their own payment gateway, hence they use providers like CCaveneue, PayTM, Instamojo, PayUMoney etc. So it can be said that payment gateway is not doing the incorrect practice. However, a vendor who use their services to send or receive payment might be the culprit. They offer lucrative price, placement offers, dating opportunities and much more to the consumer to lure them to attract towards their unlawful services, which never exists. Once the consumer pay, they stop responding to the call. The buyer should be aware of the facts of the vendor and service provider to ensure they do not make payments to the fraudster.

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The answer to the question, Is payUMoney a fraud payment gateway is, No. 

PayUmoney is a payment gateway that allows companies and legally registered a business to accept payment online through their website or PayUMoney Webstore. Payment Gateway service is important for online companies who sell services, tangible products or books.

As long as entrepreneur/companies provide their legal business identity proofs, and comply with the legal policy of PayUmoney, they get approval to use the PayUmoney services. PayPal, InstaMojo, PayTM Payment Gateway, CCaveneu are few other examples.

Payment gateway in general allow consumers to file grievance in regards to the fraud, within specific days from the transaction, and they can seek refund. This point is less known among consumers. You can find more information here.

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We also receive many Complaint related to entrepreneur and online companies who use the Payment Gateway of PayUmoney and other gateway services to carry out their cheating activities. We advise to look and verify the credibility of the website, such as how old is it, and mere price difference shouldn’t be a reason to make purchases, as that might be the trap. Buy from the established, reliable and trustworthy business.

You can approach NGO to file Complaint online related to cybercrime, FIR, Payment Gateway Related frauds. Original Link of Answer I provide on Quora, Click Here.